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Ban Meuang Nga,
Luang Prabang District, Lao PDR  |  Tel : +856 71 21 29 31 / +856 71 25 31 98

                                                              Mobile/WhatsApp : +856 20 55 58 19 49 / +856 20 58 88 41 07

                                                              levangbua@gmail.com

© 2023 by Le Vangbua Villa

Hotel Rules

Dear Guest,
To ensure safety and comfort of all hotel guests during their stay, we have clarified some guidelines.
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For your convenience we have provided a safe deposit box, located in the wardrobe in your room. Hotel bears no responsibility for any damage or loss of your personal belongings. In case of any loss, you are kindly requested to immediately inform Reception desk. We suggest you to double check safe deposit box in your room upon your departure from the hotel.
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Guests are given their key card upon registration at the reception and are kindly asked to lock the rooms. Guests are required to handover their keys to the receptionist upon departure. If guests lose or do not return the key they are obligated to pay the penalty of 25$.
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It's not allowed to take explosive, weapons, inflammable materials or other dangerous chemicals in to the hotel.
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It's not allowed to bring food and beverage from outside in the hotel. Hotel keeps the right to move this food and beverage.
 
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It's not permitted to use iron, hot plates, electric heaters or any other heater device.
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Guests may have visitors in their rooms which must be registered at the reception. Visits are allowed until 8 pm and in case of extended visit (after 8 pm), hotel may charge additional amount of 35$ including VAT per room per night, as a supplement for the next guest.
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Payments are in local currency or US dollar on the arrival day. Hotel may accept other currency, kindly ask at reception desk.
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For any damage caused by the guest to the hotel property, the guest is due to cover the cost of damage to the hotel.
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Room check-in is from 2 pm. Check-out is until 12 noon.
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All departures after 12 noon will be considered as late departure and additional cost will be applied to Guest's hotel account.
You are kindly to ask at reception desk for extra fees.
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Hotel is entirely non-smoking. In case of non-compliance with this rule, hotel is obliged to charge the penalty of 35$.
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Airport transfers are available. The official price list of this service is published at the reception.
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If you have any suggestions on hotel service or if you have any technical problem in your room, please be free to inform us at your earliest convenience. In case of late notice for any complaints that you might have, when hotel has no chance to react, those situations will not be considered as a reason for accomodation rate discount.
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Pets are not allowed in the hotel.
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Linen is changed every second day in rooms. Used towels are changed daily but should you need more towels please contact the reception.
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Disturbing other Guests is not allowed. Hotel keeps the right to refuse further hospitality to the Guest who disturbs other Guests or on other way respects house rules.
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In case of cancellation of further Guest stay by the hotel cause by misbehave and disrespect of hotel rules, Hotel reserve the right to charge for full length of stay as per reservation.
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Breakfast is served everyday from 7 am to 10 am in the hotel restaurant "Le Vangbua Bistro".
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If during your stay, for whatever reason, you need to check out earlier, it is necessary to advise Reception 24 h prior departure. Full night stay will be charged.
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Room service is available from 7 am until 9 pm.  The restaurant is opened from 11 am until 9:30 pm for Lunch/Dinner.
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For your convenience we can arrange massage, you are kindly to ask reception desk.
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Wi-Fi internet is free and available in entire hotel. Password is provided at the Reception.
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Laundry service is available in the hotel. Official price list of Laundry services is provided in the Guest information folder in your room, and at the Reception Desk.
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We assume that the Guests are familiarized and fully understand the Hotel Rules at the beginning of their stay in our Hotel.